Receptionist Job in Ireland

The Receptionist Job in Ireland at Tuath Housing Association is a full-time permanent opportunity in Dundalk, offering an estimated salary of €15–€18 per hour. The role focuses on customer service, front-desk support, administration, handling queries, managing records, and assisting visitors. Tuath Housing provides excellent benefits, including annual leave, pension scheme, wellness support, career development opportunities, and flexible working options. This position is ideal for candidates with strong communication, organisation, and problem-solving skills who want to build a career in a professional housing services environment.

Job Details – Receptionist Job in Ireland

• Job Title: Receptionist
• Company: Tuath Housing Association
• Employment Type: Full-Time Permanent
• Responsible To: Customer Services Manager
• Location: Dundalk, Ireland
• Industry: Housing Services / Customer Support / Administration
• Salary: Approximately €15–€18 per hour (average receptionist salary range in Ireland)
• Company Address: 33 Leeson Street Lower, Saint Kevin’s, Dublin 2, D02 KD68, Ireland
• Phone: +353 1 676 1602

About Tuath Housing Association

Tuath Housing Association has been providing safe, secure, and affordable housing in Ireland since 2006. The organisation focuses on creating communities and delivering quality housing solutions while supporting residents and employees.

Tuath Housing believes that everyone needs a home and works with a dedicated team of motivated professionals who aim to make a positive difference. The organisation invests in employee training, career development, and creating a workplace culture based on respect, inclusion, and teamwork.

Tuath is committed to environmental, social, and governance (ESG) principles by promoting sustainability and social responsibility throughout its operations. Through partnerships with stakeholders, Tuath continues to support the delivery of more homes and stronger communities across Ireland.

Receptionist Job Responsibilities

The Receptionist will provide a friendly, efficient, and professional reception service while ensuring customers receive the required advice and support. Key responsibilities include:

• Providing excellent customer service and handling customer requests
• Greeting visitors and managing front-of-house reception services
• Providing accurate information and guidance to customers
• Handling customer queries and complaints professionally
• Responding to calls and ensuring customer satisfaction targets are achieved
• Updating customer information in housing management and contact systems
• Managing meeting room bookings and office arrangements
• Ordering office supplies and maintaining reception standards
• Coordinating facilities management activities and service requests
• Processing payments and completing transactions according to company procedures
• Working with different teams to resolve customer issues
• Maintaining health and safety standards in the workplace
• Supporting continuous service improvement within the organisation

Receptionist Job Requirements in Ireland

Candidates applying for this position should have strong customer service abilities and excellent communication skills. Required qualifications and experience include:

• Understanding of customer service operations
• Knowledge of conflict resolution and handling customer concerns
• Ability to provide high-quality customer-focused services
• Strong verbal and written communication skills
• Good problem-solving and decision-making abilities
• Ability to work independently with minimal supervision
• Teamwork skills and a positive workplace attitude
• Ability to manage multiple tasks efficiently
• Willingness to work flexible hours when required, including evenings, weekends, or public holidays

Previous experience in reception, administration, customer service, or office support roles can be beneficial.

Skills Needed for Receptionist Job

Successful applicants should have the following skills:

• Communication Skills: Ability to communicate clearly with customers and colleagues
• Customer Service Skills: Providing professional and helpful assistance
• Organisation Skills: Managing appointments, records, and office tasks effectively
• Problem-Solving Skills: Finding suitable solutions for customer concerns
• Technology Skills: Using customer management systems and office technology
• Teamwork Skills: Working collaboratively with different departments
• Attention to Detail: Maintaining accurate customer information and records

Benefits of Working at Tuath Housing

Tuath Housing provides employees with a supportive working environment and a wide range of benefits, including:

• 24 days annual leave
• Attractive salary based on experience
• Pension scheme
• Bike-to-work scheme
• Wellness allowance
• Career development opportunities
• Study aids scheme
• Employee Assistance Program
• Flexible working options
• Excellent work-life balance package

Employees also benefit from a positive workplace culture where learning, development, and professional growth are encouraged.

Diversity and Inclusion at Tuath Housing

Tuath Housing is committed to building a diverse and respectful workplace where employees from all cultures, nationalities, backgrounds, genders, and communities can contribute equally.

The organisation promotes inclusion and ensures that every employee can be their authentic self while working in a supportive environment. Tuath has also achieved recognition through the Investors in Diversity programme for its commitment to equality and respect.

Why Choose a Receptionist Career at Tuath Housing?

The Receptionist role at Tuath Housing provides an opportunity to work in an organisation that supports communities and improves lives through affordable housing services. Employees gain valuable experience in customer relations, administration, communication, and service delivery.

This position is suitable for candidates who enjoy helping people, solving problems, and working in a professional team environment.

How to Apply for Receptionist Job in Ireland

Interested candidates can apply for the Receptionist Job at Tuath Housing Association through the company’s recruitment process. Applicants should highlight their customer service experience, communication skills, and administrative abilities when submitting their application.

Disclaimer

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